Before your session begins there a few things you can do to ensure it goes off without a hitch!

  1. Test your audio and video on the computer you'll be using (there is a handy "Launch Test Session" link in the upper right hand corner of your dashboard

  2. Put your phone away, and turn it off or put on silent mode.

  3. If in a home/office environment, close your door.

  4. Take a bio break; get a water/coffee.

  5. Decide what to work on first; prioritize important over urgent.

  6. Show up 2-3 minutes early.

  7. Array your screen to keep your partner visible; use a phone or tablet if needed (if using an external device be certain to test launch a video session from there as well).

  8. Keep your dashboard open and logged in for fast access.

  9. Courteously communicate last-minute changes when they're unavoidable. Cancelling sessions as soon as you're aware you cannot attend gives your partner a chance to find a new match before the appointment time.

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