Before your session begins there are a few things you can do to ensure it goes off without a hitch.

  1. Test your audio and video on the device you'll be using (there is a handy "Launch Test Session" link in the upper right-hand corner of your dashboard).

  2. Put any distractions away.

  3. If in a home/office environment, close your door.

  4. Take a bio break; get a water/coffee.

  5. Decide what to work on first; prioritize important over urgent.

  6. Show up 2-3 minutes early.

  7. Keep your dashboard open and logged in for fast access.

  8. Courteously communicate last-minute changes when they're unavoidable. Canceling sessions as soon as you're aware you cannot attend gives your partner a chance to find a new match before the appointment time.

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