This is a follow-up article. It explains where to check your browser's cam/mic permissions.


PLEASE read Part 1: Unblock camera/mic access on a computer.

Chrome and Edge details

  • In your URL address bar (top right) click on the camera icon when in a session.

  • Be sure that Always allow is selected

  • Refresh the page. If rejoining doesn't work, fully quit the browser and rejoin

  • Make sure to read the whole help article here

Chrome users — also try the following

  • Click the triple dot Settings icon, upper right of your Chrome window

  • Click Site Settings > Camera (and then Mic)

  • Under both Camera and Mic, make sure that Focusmate.com is not on the BLOCK list

  • Save changes and rejoin the session

Firefox details

  • In a session, look at the address bar. Click the cam/mic icon there

  • Click the "x" to turn off blocking

  • Exit and rejoin the session. Click Allow when asked, as you rejoin

  • Now check this

Safari details

Make sure to check your macOS System Preferences

Need more help? Contact us.

Did this answer your question?