This is a follow-up article. It explains where to check your browser's cam/mic permissions.
PLEASE read Part 1: Unblock camera/mic access on a computer.
Chrome and Edge details
In your URL address bar (top right) click on the camera icon when in a session.
Be sure that Always allow is selected
Refresh the page. If rejoining doesn't work, fully quit the browser and rejoin
Make sure to read the whole help article here
Chrome users — also try the following
Click the triple dot Settings icon, upper right of your Chrome window
Click Site Settings > Camera (and then Mic)
Under both Camera and Mic, make sure that Focusmate.com is not on the BLOCK list
Save changes and rejoin the session
In a session, look at the address bar. Click the cam/mic icon there
Click the "x" to turn off blocking
Exit and rejoin the session. Click Allow when asked, as you rejoin
Make sure to check your macOS System Preferences
Need more help? Contact us.